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By | April 13, 2022

Job Responsibilities : English Speaking Call Center Agent- Work From Home Utah

Salary : $16 per hour

Company : dōTERRA International

Location : Remote

Job Responsibilities:

  • Handle inbound customer contacts including but not limited to phone chat and email with the highest level of customer service.
  • Respond promptly with correct grammar and punctuation in verbal and written communications
  • Use resources to answer questions and resolve concerns promptly and courteously
  • Follow-up on customer services issues
  • Capture customer feedback
  • Identify and track/code contact types
  • Attend necessary trainings
  • Upsell and inform customers about promotions and products
  • Help with special projects as needed
  • Adhere to schedule and meet other department performance standards
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job:
Job Qualifications:
  • Professional English language proficiency required
  • Strong typing and computer abilities
  • Ability to type 60 words per minute preferred
  • Knowledge of proper grammar punctuation and impressive spelling
  • Organized and detail-oriented
  • Ability to follow instructions policies and procedures
  • Works well with others
  • Proactive while assisting others
  • Previous customer service experience preferred
  • Desire to move up and grow with dōTERRA preferred

Click Here : Apply Now