Job Responsibilities : Live Chat Agent – Fully Remote (US)
Salary : $16 per hour
Company : The Chat Shop
Location : Remote US
Our expertise is built on years of experience. We’ve been at the forefront of the chat industry since during this time we’ve completed over million chats across + industries including major global firms.
What sets us apart? Over the years we’ve constantly evolved our offering helping our clients to drive ROI by developing innovative new solutions. From billion-dollar PLCs to fast growth start-ups we’ve supported the rapid growth of some of the biggest and best brands worldwide.
Still today our fully-remote team from the UK and US come together to provide exceptional high-quality service and solutions that can’t be beaten and we have the ratings to back that up. As a company we can offer you the ability to work from the comfort of your own home a workplace culture that prides itself on diversity inclusion and employee wellness and a place for you to really shine.
Are you ready to take it to the next level?
We’re looking for a skilled resourceful and resilient live chat agent to provide top-notch service to some of our clients. Lead generation driving to sales and customer service are all important parts of this role so if you have a confident and outgoing demeanor with a passion for exceptional service then you’ll thrive with us!
Our ideal candidate is able to stay calm and focused in high-pressure situations. You will interact directly with customers to answer questions solve problems generate sales and leads and maintain our company’s and client’s reputation for high-quality service. So you must be resourceful confident and take initiative!
You’ll be handling multiple concurrent chats while maintaining an average response time of seconds.
You may view the full job description here.