Chat Agent Remote Jobs Work from Home Apply Now 2021

By | April 13, 2022

Job Responsibilities : Digital Live Chat Agent

Salary : $15 an hour

Company : Camping World

Location : Remote

Duties:

  • Interact with our customers through inbound chats in a timely manner
  • Assist customers in identifying RV’s that may fit their needs
  • Improve customer experience by supporting and encouraging their decision to participate in the RV community
  • Schedule RV sales appointments with our customers to meet with our dealership specialists and track in our CRM
  • Assist in maintaining brand consistency by directing customers to brand specific resources
  • Constantly achieves established performance goals of the position
  • Identify and help solve customer issues quickly and effectively

Requirements:

  • A commitment to customer experience and providing the best support for first time and long-time campers
  • Ability to think critically and apply logical problem-solving skills
  • Strong work ethic, with the ability to act independently, be self-motivated, and work within the context of a larger team-oriented environment
  • Strong written skills that lend to clear and concise text-based communication
  • PC keyboarding and internet experience needed. Typing speed > 50 WPM
  • Ability and desire to learn about the RV & Outdoor industries.
  • Past professional experience and accomplished employment history
  • Ability to effectively communicate via Zoom, Microsoft Teams, email, live chat etc.
  • Adaptable to constantly changing environments
  • High school diploma or equivalent and/or 2 + years of customer service and/or 1-2 years related experience.
  • Bilingual (Spanish) is a plus.

Click Here : Apply Now