CCUL Credit Representative I (M-F, 8:00am-4:45pm) 11/22 start (Remote)

By | November 2, 2022

Job Responsibilities : CCUL Credit Representative I (M-F, 8:00am-4:45pm) 11/22 start (Remote)

Salary : $18.88 per hour

Company : TD Bank

Location : Remote US

Educational requirements : High School

TD Description

About TD Bank America’s Most Convenient Bank®

TD Bank America’s Most Convenient Bank is one of the 10 largest banks in the U.S. providing over 9.8 million customers with a full range of retail small business and commercial banking products and services at more than 1100 convenient locations throughout the Northeast Mid-Atlantic Metro D.C. the Carolinas and Florida. In addition TD Auto Finance a division of TD Bank N.A. offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill N.J.

We offer a competitive salary and benefit program including: comprehensive affordable health care through medical dental and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Department Overview



Job Description

The US Credit Cards & Unsecured Lending (CCUL) Credit Representative I assists with TD credit card customer and small business applications credit decision process and servicing existing accounts.

Job Requirements

Must be eligible for employment under regulatory standards applicable to the position.

  • Handles and decisions basic application processing
  • Create new lines of credit and credit line increases
  • Checks information to ensure data integrity by comparing findings to credit applications and system information
  • Helps check and verify information in system vs. applications to ensure accuracy
  • Orders obtains and utilizes credit reports and other applicable credit history information
  • Assists with individual customer and small business applications credit decision process
  • Communicates with customers as needed obtaining information explaining credit decisions and other related issues
  • Reviews findings and results presented by underwriting system
  • Responds to telephone written and other inquiries regarding account balances interest rates charges statement requests and other issues as applicable
  • Resolves problems immediately within authority defers for additional research or forwards to supervision or dispute resolution as needed
  • Authorizes finance and other charge givebacks when appropriate and within limits of authority
  • Refers Customer disputes to research area


  • High School Diploma or equivalent experience
  • 0-2 Years of related experience
  • Analytical ability and computer skills to understand and use automated underwriting system
  • Organized and detail-oriented
  • Ability to work in a high-volume deadline-driven environment
  • Good communication skills both verbal and written
  • Limited credit authority as applicable
  • Must be available to work a variable schedule which may include nights and weekends


At TD we are committed to fostering an inclusive accessible environment where all employees and customers feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process email the TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Job Family

TD Product Management

Job Category – Primary

Call Center

Job Category(s)

Call Center


Monday-Friday 8:00am-4:45pm

Hours/Availability Detail

Call Center Environment

Business Line


Time Type

Full Time

Employment Type



United States


New Jersey South Carolina


Greenville Mount Laurel

Work Location

Greenville Campus Building A – 200 Carolina Point Parkway Mount Laurel – 12000 Horizon Way

State (Primary)

New Jersey

City (Primary)

Mount Laurel

State #2

South Carolina

City #2


Job Expires


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