Job Responsibilities : Virtual Healthcare Call Center Advocate
Salary : $14 an hour
Company : Conduent
Location : Remote US
Educational requirements : High School
Virtual Healthcare Call Center Advocate
Many Shifts Available
Starting pay rate is $14.00 an hour.
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
About the Healthcare Call Center Advocate role:
As a member of the Customer Experience team you will assist customers with questions inquiries and issues. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
- Can you provide me with a basic overview of benefits I’m enrolled in?
- What is the status of my submitted claim?
We’re looking for people with a passion for helping others natural empathy and the determination to deliver a comprehensive solution to these healthcare related calls. Customer service experience is a plus but not required. To be successful in this role you will have:
- Ability to successfully complete a 5-week virtual training class
- High speed internet
- Ability to type 25 wpm
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma GED or college degree
- Excellent communication skills
- Successful completion of background check is required for this position
- Must be able to provide proof of education & previous employment
elow is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
- Apply to the role and provide your basic profile information (2 minutes)
- Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
- Complete a typing test (2 minutes)
- Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!