Call Center Jobs from Home Online Vacancy with Urgent Hiring 2022

By | April 13, 2022

Job Responsibilities : Call Center Representative

Salary : $13 per hour

Company : Zelis

Location : Remote US

Educational requirements : High School


  • Answer incoming calls and make outgoing calls to clients to answer questions regarding payment and data processes
  • Work to resolve any outstanding issues explain use of electronic payment options (credit cards direct electronic funds transfer)
  • Assist providers in signing up for direct electronic funds transfer product as well as assisting with registration process web portal set-up and provider portal questions
  • Navigate Zelis systems and processes efficiently with the goal of providing quick and thorough responses to our clients
  • Build and maintain a thorough knowledge of Zelis Payments products and solutions
  • Build and maintain a thorough knowledge of company policies and procedures especially related to privacy


  • Passion for customer service and helping people
  • Excellent telephone etiquette and verbal communication skills
  • Proficiency in troubleshooting and basic problem-solving
  • Computer proficiency and technical aptitude
  • Attention to detail
  • Consistent and reliable
  • Comfort with MS Office applications such as Word Excel PowerPoint etc.
  • Demonstrated resilience and resourcefulness in customer service situations
  • High School Diploma

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