Call Center – Bilingual Spanish

By | October 11, 2022

Job Responsibilities : Call Center – Bilingual Spanish

Salary : $21 per hour

Company : Progressive

Location : Remote US

Call Center – Bilingual Spanish

Job Number
:
200354

Join Forbes’ 2022 Best Employer for Diversity!

If you enjoy helping others and flourish in a fast-paced environment then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask have customer service experience and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training. Preferred candidates will live within the state of Texas.

Job opportunities

  • Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
  • We are also hiring for Bilingual Claims Customer Service Representatives and Bilingual Customer Service Representatives.

Must-have qualifications

  • Two years of post-secondary education or higher
  • Instead of the above two years of relevant work experience
  • Sales only: Property & Casualty license; if you’re not already licensed you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)
  • Fluent in Spanish and English (verbal and written)

Training starts: November December or January 2023

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions
  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
  • All Progressive hardware you receive needs to be connected to a surge protector
  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $19.50 or $21.00 per hour depending on the role you are selected for
  • Gainshare bonus up to 8% – 16% (depending on position) of your eligible earnings based on company performance
  • An additional 10% when you work evening or weekend hours
  • Performance-based rewards

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical dental & vision including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts health savings accounts & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2022 Top Workplace for: Innovation Purposes & Values Work-Life Flexibility Compensation and Leadership.

Equal Opportunity Employer

Job
: Contact Center
Primary Location
: United States-Texas-Austin
Schedule
: Full-time
Employee Status
: Regular
Work From Home
: Yes

Click Here : Apply Now