Billing Specialist- Remote

By | November 3, 2022

Job Responsibilities : Billing Specialist- Remote

Salary : $15 per hour

Company : Engie Impact

Location : Remote US

Educational requirements : High School

Billing Specialist- Remote

Organization : Sustainable Resource Management

Idaho

If you have a collaborative nature enjoy working with data and have an interest in sustainability transformation submit your resume! Our recruiters will be reaching out to prospective candidates.

Ready to act Right Now for Tomorrow?

  • In order to be considered for the role your resume must be attached in your application.

Our comprehensive benefit package includes medical dental vision insurance life AD&D short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.

Rate of Pay is $15.00+/ hour. For the time being this is a remote work from home position for candidates residing in the state of Idaho.

Job Description

This position is responsible for resolving bill payment edits missing bills and resolving all possible interruption notices working closely with the other team members. This position will be responsible for working with utility companies directly and client indirectly. This position will work within a vertical team.

Function

  • Resolve account level edits including meter number changes account number changes and final bill edits.
  • Research missing bills not received
  • Assist in resolution of team issues such as shut-offs disconnect notices increase in late fees or service failures
  • Resolve bill edits of levels 4-6
  • Review final bill reporting to ensure accuracy and all pertinent information is included for client review.
  • Complete any necessary payment research to ensure client accounts remain current and services remain on. Includes working with accounting p-card EFT and internal team members
  • Contact vendors to update billing address
  • Communicate with clients for approval to pays.
  • Ensure that follow-up email and correspondence are completed in a timely manner
  • Support and maintain team metrics given by supervisor/manager
  • Answer incoming calls from utilities and vendors.
  • Data Entry of on-going resource and history bills as needed.
  • Perform other duties as assigned

Do you tick all the boxes?

We are looking for talented and motivated people to create the future of sustainability transition. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow.

  • Requires a high school diploma or the equivalent.
  • Requires two years of clerical and/or customer related work experience
  • High-speed internet with low traffic from others in the home minimum 5mbs download 2mbs upload required
  • Other combinations of experience/education may be considered
  • Must have excellent phone skills and customer service
  • Must have solid computer skills including familiarity with Word Excel Outlook internet browsers and several customized Engie Impact systems
  • Must be able to organize prioritize and use time management tools
  • Ability to demonstrate basic mathematical aptitude
  • Must have basic problem solving abilities
  • Must be a team player dependable and have a sense of ownership
  • Must be able to adapt to change easily
  • Must be flexible with schedule and available for overtime work as needed

ENGIE Impact delivers sustainability solutions and services to corporations cities and governments across the globe. Comprised of existing and proven ENGIE Group businesses ENGIE Impact brings together a wide range of strategic and technical capabilities to provide a comprehensive offer to support clients in tackling their complex sustainability challenges from strategy to execution. Why join us?

With 18 offices worldwide and headquarters in New York City ENGIE Impact today has a portfolio of 1000 clients including 25% of the Fortune 500 Companies across more than 1000000 sites. Uniting ENGIE Insight Ecova UK Red Engineering and the Advisory and Advanced Analytics division of Tractebel under a common umbrella ENGIE Impact was created to engage with executives and organizational leaders to set tailored strategies and specific roadmaps to achieve their sustainability and zero-carbon objectives across energy water waste and more globally.

Equal Employment Opportunity

All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law.

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