Job Responsibilities : Senior Clinical Administrative Coordinator – Work From Home
Salary : $17 per hour
Company : UnitedHealth Group
Location : Remote
Educational requirements : High School
Primary Responsibilities:
- Log in the system and be in cue to take calls
- Take incoming calls to assist customers with issues and providing information to participants (programs rewards incentive technical assistance etc.)
- Enroll participant into the incentive plans and take calls that may need to be route to nursing team to include rescheduling coaching appointments
Required Qualifications:
- High School Diploma / GED (or higher)
- Intermediate proficiency in Microsoft Word (create edit and save documents) and Microsoft Excel (data entry creating uploading to SharePoint site)
- Experience working in a call center environment
- Ability to work any of our 8-hour shift schedules during our normal business hours of Monday: 8:00am – 5:00pm; Wednesday: 9:30am – 6:00pm; Tuesday Thursday and Friday: 6:50am – 3:20pm. It may be necessary given the business need to work occasional overtime
Requirements:
- Reside within the state of Texas
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Ability to keep all company sensitive documents secure (if applicable)
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
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