Job Responsibilities : Home Services Specialist II/III
Salary : $17 per hour
Company : Bank of America
Location : Remote
Responsibilities
- Minimum of one year processing experience.
- Customer service experience.
- Knowledge of conventional and/or government guidelines.
- Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending.
- Ability to manage a heavy pipeline of 50 plus loans.
- Strong written and verbal communications skills.
- Ability to use telephone communication skills with customers.
- Teamwork and customer service skills a must.
- Self-motivated and highly organized.
- Ability to prioritize multiple competing tasks and manage time effectively in a fast paced environment.
- Flexibility to work extended hour during heavy workload periods.
- Computer proficiency including high comfort level with Microsoft office product suite.
- Math Proficiency.
Minimum Required Skills
- Minimum of 3 years senior processing and pre-underwriting experience.
- Customer service experience
- Knowledge of conventional and/or government guidelines
- Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending
- Ability to manage a heavy pipeline of 50 plus loans
- Strong written and verbal communications skills
- Ability to use telephone communication skills with customers
- Teamwork and customer service skills a must
- Self-motivated and highly organized
- Ability to prioritize multiple competing tasks and manage time effectively in a fast paced environment
- Flexibility to work extended hour during heavy workload periods.
- Computer proficiency including high comfort level with Microsoft office product suite
- Math Proficiency
- Analytical
- Detail Oriented
- Familiar with FHA and HUD guidelines.
- Government Processing Experience.
- Mortgage processing experience.
Role:
- Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
- Sufficient room to set up a laptop monitor keyboard and mouse
- Comfortable space to work for a full shift
- Quiet private and SECURE space in which to work
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