Bank of America Careers & Employment – Open Positions to Apply100% Remote Work Environment

By | July 20, 2022

Job Responsibilities : Commercial Card Senior Fraud Analyst

Salary : $51000 per year

Company : Bank of America

Location : Remote US

Job Description:

Receive inbound calls for Commercial Card Clients including EMEA/APAC. You will review activity with clients/PA’s/Internal associates and remove any holds close cards or do any type of Maintenance on the account. You will assist clients with any issues that arise.

Responsibilities:

Initiate Maintenance on accounts. Provide Excellent Customer Treatment Process Client initiated forms and assist with all issues that may arise.

Requirements:

Strong customer service skills
Flexible and willing to respond positively to change
Ability to apply sound judgment effectively solve problems and determine fraudulent activity consistently
Excellent written and oral communication skills
Ability to de-escalate difficult client situations
Ability to multi-task as business needs dictate with phone and typing required
Ability to work in a client based environment meeting goals
Flexible with schedule as business needs arise
Must have a strong and positive work ethic and follow Bank of America’s Core Values
Must be flexible and adapt quickly to change

Initially you may be required to work from home and/or remotely in this role:
Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
Sufficient room to set up a laptop monitor keyboard and mouse
Comfortable space to work for a full shift
Quiet private and SECURE space in which to work


Job Band:

H6

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Click Here : Apply Now