Salary: $18 per Hour
Location: Remote US
As Customer Service Specialists, we provide extraordinary phone support to Apple customers. Routine customer interactions include order status questions, changes to orders placed online, and shipping or payment issues. Our top performers are knowledgeable about Apple service procedures and policies, and able to communicate effectively and provide appropriate recommendations to customers depending on their needs.
- Excellent English reading comprehension and writing skills
- Demonstrates a passion for excellent customer service
- Demonstrates resourcefulness and creative problem-solving skills
- Communicates effectively and clearly with customers and coworkers
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