Job Responsibilities : Home Advisor
Salary : $21 per Hour
Company : Apple
If you love exploring the ways technology helps you do all your favorite things, you’ll probably be great at sharing your knowledge with others. That’s what you’ll do every day as an Apple At Home Advisor. And with each customer conversation you have, it becomes clear: You’re not just supporting technology. You’re supporting people.
When people contact us for help, an At Home Advisor is often the one who responds. From your own home, you’ll be their human connection to Apple: friendly, thoughtful, and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access the wonder they’ve come to expect from Apple. And every time you save someone’s day, you’ll be amazed by what it does for yours.
Comfort, convenience, and a no-hassle commute are all reasons people like to work from home. But if it sounds casual, make no mistake — this is a professional role. You’ll need a quiet, distraction-free work space with a door you can shut, an ergonomic chair, a desk for the iMac (and headset) we’ll provide, and your own network connection. Working from home isn’t for everyone, but if you’re confident, disciplined, and self-motivated, home can be a place where work and life don’t clash — they collaborate.
We’ll train you to be the best.
You’ll get paid as you learn Apple technologies and get familiar with our approach to customer conversations, guided by a live instructor through an online program.
You’ll be well connected.
A network of coworkers is always there for you, and you’ll keep in touch with your team and manager through video conversations and chat tools.
All At Home Advisors — even those who work part-time — receive a robust benefits package, including product discounts and paid time away. We also have all kinds of resources to promote your career development. And that’s helpful, because the kind of work you’ll do in the future at Apple may not even be invented yet.