American Airlines Remote Customer Service Work at Home Online Apply 2022

• Works within a defined set of non-contracted accounts to grow their business through a corporate contracted program.
• Continuously hunts for new leads to help augment their territory or to pass on to other division/corporate account managers for proper leadership and coverage management
• Establishes new relationships and wins business with the goal of eventually handing off to an Account Manager to further develop the business partnership.
• Designs and executes value-based selling strategies to position American as the preferred airline supplier with customers.
• Represents American Airlines at various functions and events.
• Schedules weekly coaching sessions with Regional Sales Manager on account performance and marketplace challenges to assist in the development of short and long term action plans
• Continuously self-educates on account programs performance and “what if” analyzers
• Monitors the competitive landscape

Skills 

• Great communication skills at all levels
• Self-motivated and goal oriented
• Excellent time management skills
• Able to build relationships across the organization
• Active in social selling
• Proven record of managing a sales pipeline
• Ability to manage and prioritize multiple tasks with deadlines assigned by Manager
• Aptitude for problem solving
• Strong project management skills required
• Knowledge of Microsoft Office to include Word Excel Outlook etc.
• Understanding of the airline’s network products and services as well as the competition