American Airlines Jobs for Customer Service Agents Apply Now 2022

• Promotes and sells air travel to the traveling public or freight forwarders.
• Provides assistance with passenger check-in and cargo acceptance.
• Interprets government rules and requirements for domestic and international travel or cargo shipments.
• Meets and dispatches aircraft within established times.
• Provides assistance to distressed passengers and customers.
• Protects company property and revenue.
• Provides for safe travel.
• Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
• Uses organizational skills to perform multiple tasks within a limited time period.

Minimum Qualifications

• High school diploma or GED or international equivalent
• Bilingual language skills required in some locations
• Applicable valid driver’s license as required by local authorities
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) if applicable
• Must be able to secure appropriate airport authority and/or US Customs security badges if applicable
• Completion of a pre-employment drug screen comprehensive background check and/or fingerprinting to satisfy company and security requirements
• Must be authorized to work in the U.S.