Amazon Work from Home No Experience Needed

By | September 20, 2022

Job Responsibilities : Sr. UX Researcher, Prime Gaming

Salary : 88000 per Year

Company : Amazon.com Services LLC

Location : Remote US

Educational requirements : Postgraduate Degree

  • BA/BS in psychology sociology anthropology human computer interaction or related discipline.
  • 5+ years experience conducting user research in a growing software development setting or equivalent.

 

Job summary

This position can be worked from any of our US office locations or 100% remotely within the US.

Amazon is obsessed with our customers and our customers are happiest when they’re playing (and watching) video games. The Prime Gaming team delivers in-game loot PC games included with Prime and a Twitch channel subscription every month to Prime members to a global population across all devices. We’re building experiences that fundamentally shape and continuously improve the Prime experience for millions of gamers and every day we learn more about what it is that makes people fall in love with video games.

We are looking for high-caliber tested Senior UX Researcher to tackle research challenges with strategic significance and high exposure. This role requires deep functional expertise excellent leadership skills and the ability to hit the ground running. We will look to you as the UX Research expert who knows our customers’ needs and motivations and you will be responsible for solving complex user problems that will scale globally to millions of customers. As innovators we embrace new technology and in this role you will be empowered to choose the necessary methodologies to help us understand our customers.

We are a team of gamers who are obsessed with customers and innately curious. This role gives the freedom and ownership of driving your own strategic decisions which will directly impact the our growing global customer base’s Prime member experience across Amazon Twitch and Prime Gaming domains. We are highly collaborative and work closely with product managers marketers brand designers and game developers to create end to end customer features for new and existing experiences.

We have a diverse team of talented creative people pairing their love of making games with the unique strengths that come with being part of Amazon. Across all of our teams and locations we are united by a common purpose: to share great gaming experiences with customers around the world. We believe in a future where everyone is a gamer and everyone can create compete collaborate and connect through games and we are looking for the right people to help us build that future. With the power of Twitch and AWS at your fingertips you will have the chance to innovate in gameplay creativity marketing and technology while working alongside some of the smartest and most creative minds in the industry.

About Us

Inclusive Culture Work/Life Balance & Career Growth

Here at Amazon we embrace our differences and are committed to furthering our culture of inclusion. We offer ten employee-led affinity groups with 190 global chapters innovative benefits and annual and ongoing learning experiences (including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences). Our team also puts a high value on work-life balance and offers flexible working hours. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Additionally our team is dedicated to supporting you with mentorship and pathways for ongoing development. We have a broad mix of experience levels and tenures and are building an environment that celebrates knowledge sharing and promotes career choice.

Key job responsibilities

  • Lead our broad scale research strategy – starting from early research and hypothesis through defining requirements with Product and testing prototypes with actual customers. Invent new processes and methodologies when you see fit.
  • Engage at all levels – Contribute to the product discovery process and assist in testing core product ideas.
  • Measure the user experience and impact of good design.
  • Work cross functionally to anticipate future stakeholder research needs.
  • Utilizes lean user research methods. Can conduct and/or attend interviews observation sessions and remote user tests and able to synthesize research findings to stakeholders.
  • Adaptable processes to fit the nature of the project.
  • All around team player – Collaborates with team members seeks feedback from customers able to give and receive feedback gracefully.

 

  • End-to-end experience with all aspects of the user research life-cycle (study design recruiting moderation analysis reporting communicating budgeting research)
  • Hands-on experience with: lab-based user testing remote testing paper prototype testing iterative prototype testing concept testing field research international research and survey design.
  • Solid understanding of the product development cycle and the relationship between business UX technology and the role of user research.
  • The ability to present complex concepts clearly across different audiences and varying levels of the organization.
  • A passion for games and games user experience not necessary but a plus.
  • A postgraduate (Masters or PhD) degree in Human Computer Interaction Human Factors Interaction Design Cognitive Psychology Cognitive Science or related field.
  • Experience working in the gaming industry or related field a plus.
  • UX Research experience in non-US markets.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. For individuals with disabilities who would like to request an accommodation please visit https://www.amazon.jobs/en/disability/us.

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