Responsibilities: Amazon Connect Sales Executive
Salary : $120,000 – $160,000 a year
Company: Amazon Web Services, Inc.
Educational requirements: Bachelor’s Degree
Job summary:
AWS is seeking a seasoned Enterprise Sales Executive to help us establish AWS as the market leader for Amazon Connect – Amazon’s Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering outstanding customer service. Amazon Connect is a cloud-originated omnichannel service that provides a seamless experience across voice, chat and other channels for your customers and agents. Amazon Connect is an industry leading scalable, flexible, reliable omni-channel Contact Center as a Service platform leveraging the latest AWS Artificial Intelligence/Machine Learning (AI/ML) cloud services to deliver world-class customer experiences.
Key job responsibilities:
- Drive revenue and market share for AWS.
- Win new customers who are new to AWS.
- Meet or exceed quarterly and annual revenue and MBO goals.
- Develop and execute against a sales plan.
- Maintain a robust sales pipeline.
- Work with partners to extend reach & drive adoption of AWS solutions.
- Manage contract negotiations along with the core sales organization.
- Develop long-term strategic relationships with key accounts.
- Ensure customer satisfaction.
- Some travel may be required.