Amazon Jobs Work from Home – Customer Service Associate | New Remote Jobs 2022 Apply Now

By | April 13, 2022

Job Responsibilities: Customer Service

Salary: $16 – $35 Per Hour

Company: Amazon Web Services

Location: Remote

Education: High School

Language: English

Full Job Description

  • Technical experience working with computer systems and technology components
  • 6+ months of experience in Contact Center and/or customer facing roles in a fast-paced environment
  • General knowledge in one or more technology domain areas (e.g., cloud computing, internet, network, software, systems)
  • Computer literacy with experience using Windows/MS Office (i.e., Outlook, Excel
  • High school diploma.

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Key Job Responsibilities

  • Providing prompt, efficient, detailed, customer-oriented service.
  • Working with other customer support teams to ensure a consistent and high-quality level of support.
  • Being a voice and advocate for our customers when something doesn’t feel right.
  • Acting as an advocate for our customers, reporting and acting on observed areas for improvement.
  • Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience.
  • Assuming responsibility for developing detailed knowledge about specific product lines and features.
  • Make sure internal knowledge reference pages are updated.
Apply Now