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ADT Work from Home | Technical Support Representative Jobs Apply Now 2022

By Shivani Gupta | April 13, 2022
0 Comment

Job Responsibilities : Work From Home Technical Field Support Representative

Salary : $17 per hour

Company : ADT Security Services

Location : Remote US

Educational requirements : High School

Position Responsibilities:

  • Process requests for multiple vendor applications customized by install configuration.
  • Provide real-time installation quotes to field technicians and limited technical support to customers.
  • Complete data entry associated with confirmation including confirmation of test signals.
  • Confirm account status/information with field technicians and office personnel
  • Enter order information into the system for technician upsells and process payments as applicable.
  • Provide support to high-profile Custom Home accounts.
  • Troubleshoot system functionality related to radio registrations and panel programming in response to failed confirmation requests.
  • Provide support for ADHOC data cleanup projects.
  • Process data changes and programming requests received via mail fax phone or internal ticket on Informix and MasterMind.
  • Other projects as assigned.

Experience:

  • Six (6) months of ADT experience in inbound telephone groups (i.e. CSG TAS) or one to two (1-2) years of related industry experience.
  • Ability to successfully pass data and provisioning assessments during training.
  • Demonstrate ability to maintain a high degree of productivity and accuracy
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Ability to type 25 wpm
  • Excellent working computer knowledge
  • Strong problem-solving and multi-tasking skills a must

Click Here : Apply Now

Category: High School US Remote Jobs Tags: adp work from home login, adt careers work from home, adt customer service work from home jobs, adt remote work from home, work from home ad tech jobs
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  • US Remote Jobs
  • Skill Based
    • BPO Jobs
    • Computer Jobs
    • Content Writer
    • Delivery
    • Digital Marketing Job
    • Graphics Designner
    • Real Estate Jobs
    • Sales & Marketing Jobs
    • Staff Job
  • Company Wise
    • Bank of America
    • Facebook
    • Apple
    • GEICO
    • Amazon
    • Sykes
  • Education Based
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  • Engineer Jobs
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