Account Manager

By | November 3, 2022

Job Responsibilities : Account Manager

Salary : $58000 Per Year

Company : Absorb Software

Location : Remote US

“Working on the Account Management team is a fantastic way to leverage and solidify your business development acumen cross-functional management skills and deep knowledge of SaaS best practices in the eLearning industry. As an Account Manager you will work with clients across the globe from multiple industries to have direct impact on the overall revenue growth and retention for Absorb. This is an extremely rewarding and satisfying role! ~ Jamie Account Manager USA

As an Account Manager on our Client Success team you will support overall revenue performance by working with a defined list of existing clients understanding the clients’ environment and aligning appropriate Absorb solutions to their mission-critical goals and objectives. The ideal candidate is a natural leader and relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities. This role is sales and net retention focused. Quotas focus on net retention in the Account Managers book of business as well as cross sells and up sells.

Absorb has one of the highest client retention rates in the LMS industry and we’re thrilled to be looking to add an exceptional individual to our Account Management Team.

Want to know more about this team? Check out what Jalen Gardener Team Lead Account Management has to say about working at Absorb:

Jalen Gardener – Absorb LMS

Key Responsibilities:

  • Negotiate and complete client contract renewal with a focus on long-term relationships
  • Generate new leads and opportunities within assigned accounts
  • Close sales opportunities independently via add-on services
  • Generate quotes and other client facing documentation to assist the inside sales process
  • Identify and develop meaningful client relationships
  • Thoroughly understand Absorb subscription models to effectively answer client questions
  • Participate in team meetings and projects to improve sales processes & sales output
  • Assist in the achievement of company retention and growth targets
  • Develop strong internal relationships to support client lifecycle
  • Keep up to date with latest product releases and training seminars to ensure thorough product knowledge

Key Requirements:
Minimum Requirements

  • Post-secondary degree in Business Marketing or Psychology
  • Proven ability to manage client relationships (including upselling) with a minimum 5+ years of experience
  • Outgoing and personable nature with a sales driven attitude strong team player
  • Very strong verbal and written communication skills
  • Ability to thrive in a dynamic fast-paced environment that changes constantly

Preferred Requirements

  • Technology or SaaS sales experience
  • Experience working with a global client base
  • Fluency in additional languages
  • Experience working with industry tools such as Salesforce

Technologies we use:

  • AbsorbLMS Salesforce Gainsight Zendesk Calendly Zoom Teams Adobe Acrobat

The Company:

Absorb Software is a learning technology company based in Calgary Alberta Canada with offices in London Dublin Tampa Boston and Sydney.

Absorb offers both Absorb Infuse the first Learning Experience Platform (LXP) to offer a true in-the-flow learning experience and our flagship product Absorb LMS an industry-leading and award-winning Learning Management System for businesses higher education government and non-profit agencies around the world. Absorb is setting new standards in learning technology and support fueling companies who believe that people are their greatest asset.

We exceed expectations across enterprises industries and continents helping people learn at the speed of now and preparing companies for the future of work. How do we do it better? We pay attention to the details and go deep where it matters. Turning a culture of learning into a revenue engine for global titans the world over.

Care to join us?

Why work at Absorb Software?

  • This position is eligible for participation in Absorb’s Incentive program as outlined in Absorb’s Incentive Program Policy.
  • 401(K) Contribution.
  • Eligibility for all Health and Welfare benefits.
  • Professional development plans.
  • Career progression/internal mobility opportunities.
  • Inclusive work environment.
  • Casual dress code.
  • Volunteering opportunities.
  • Company/team building events.
  • Flexible remote working options for selected roles:
    • This role can be fully remote.

Additional requirements/information for candidates:

  • In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application.
  • This position will be subject to pre-employment background screening including a criminal record check.
  • The successful candidate must be able to show proof of legal eligibility to work in the United States without sponsorship.
  • Incomplete online applications will not be considered.
  • Applicants will be accepted until a suitable candidate is found.

Absorb Software (Absorb) is proud to be an equal opportunity employer we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. Absorb is committed to providing employees with an environment free of discrimination bullying and harassment. All employment decisions at Absorb are based on business needs job requirements and individual qualifications. We will maintain our commitment to and support of equal employment opportunity for all individuals without regard to race national/ethnic origin colour religion age sex (including pregnancy) sexual orientation gender identity/expression marital status family status genetic characteristics or physical/mental disability. Our commitment to equal employment opportunity extends to any other protected classes which may exist under applicable law.

#LI-REMOTE

Click Here : Apply Now

Key Responsibilities:

  • Negotiate and complete client contract renewal with a focus on long-term relationships
  • Generate new leads and opportunities within assigned accounts
  • Close sales opportunities independently via add-on services
  • Generate quotes and other client facing documentation to assist the inside sales process
  • Identify and develop meaningful client relationships
  • Thoroughly understand Absorb subscription models to effectively answer client questions
  • Participate in team meetings and projects to improve sales processes & sales output
  • Assist in the achievement of company retention and growth targets
  • Develop strong internal relationships to support client lifecycle
  • Keep up to date with latest product releases and training seminars to ensure thorough product knowledge

Key Requirements:
Minimum Requirements

  • Post-secondary degree in Business Marketing or Psychology
  • Proven ability to manage client relationships (including upselling) with a minimum 5+ years of experience
  • Outgoing and personable nature with a sales driven attitude strong team player
  • Very strong verbal and written communication skills
  • Ability to thrive in a dynamic fast-paced environment that changes constantly

Preferred Requirements

  • Technology or SaaS sales experience
  • Experience working with a global client base
  • Fluency in additional languages
  • Experience working with industry tools such as Salesforce

Technologies we use:

  • AbsorbLMS Salesforce Gainsight Zendesk Calendly Zoom Teams Adobe Acrobat

The Company:

Absorb Software is a learning technology company based in Calgary Alberta Canada with offices in London Dublin Tampa Boston and Sydney.

Absorb offers both Absorb Infuse the first Learning Experience Platform (LXP) to offer a true in-the-flow learning experience and our flagship product Absorb LMS an industry-leading and award-winning Learning Management System for businesses higher education government and non-profit agencies around the world. Absorb is setting new standards in learning technology and support fueling companies who believe that people are their greatest asset.

We exceed expectations across enterprises industries and continents helping people learn at the speed of now and preparing companies for the future of work. How do we do it better? We pay attention to the details and go deep where it matters. Turning a culture of learning into a revenue engine for global titans the world over.

Care to join us?

Why work at Absorb Software?

  • This position is eligible for participation in Absorb’s Incentive program as outlined in Absorb’s Incentive Program Policy.
  • 401(K) Contribution.
  • Eligibility for all Health and Welfare benefits.
  • Professional development plans.
  • Career progression/internal mobility opportunities.
  • Inclusive work environment.
  • Casual dress code.
  • Volunteering opportunities.
  • Company/team building events.
  • Flexible remote working options for selected roles:
    • This role can be fully remote.

Additional requirements/information for candidates:

  • In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application.
  • This position will be subject to pre-employment background screening including a criminal record check.
  • The successful candidate must be able to show proof of legal eligibility to work in the United States without sponsorship.
  • Incomplete online applications will not be considered.
  • Applicants will be accepted until a suitable candidate is found.

Absorb Software (Absorb) is proud to be an equal opportunity employer we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. Absorb is committed to providing employees with an environment free of discrimination bullying and harassment. All employment decisions at Absorb are based on business needs job requirements and individual qualifications. We will maintain our commitment to and support of equal employment opportunity for all individuals without regard to race national/ethnic origin colour religion age sex (including pregnancy) sexual orientation gender identity/expression marital status family status genetic characteristics or physical/mental disability. Our commitment to equal employment opportunity extends to any other protected classes which may exist under applicable law.

#LI-REMOTE