Job Responsibilities : Communications Coordinator
Salary : $57
Company : Moneris Solutions
Location : Remote CA
Who we are
Moneris was created as a joint investment between RBC and BMO Bank of Montreal (including Harris Bank) in December 2000. By maintaining the tradition of security and strength of our parent banks today we are Canada’s #1 processor and one of North America’s largest.
We are looking for impact-driven people to join us in re-imagining commerce. We know that the best products and merchant experience must come from great people which is why we are committed to you your wellness and your growth.
If you’re ready to make your mark on the future of FinTech and at one of Canada’s top employers come join us at Moneris!
What you’ll do
The Communications Coordinator is responsible for supporting the Sr. Manager and team in the execution of external communications plans. The role is also responsible for the day-to-day administration of the testimonial program creating and/or editing various forms of content including but not limited to testimonials customer communications web content social and digital etc.
- Write/edit communications for a broad range of audiences. This includes but is not limited to testimonials blogs briefing documents internal and customer-facing communications etc. Work with the Specialist and Sr. Specialist to ensure all content can be used effectively across both traditional and digital channels.
- Oversee the administration of the testimonial program working with sales marketing and other business units to identify qualify and engage with testimonial leads.
- Liaise with key stakeholders for testimonials – writers merchants product managers marketing etc. to deliver testimonials for use by the organization
- Write/Edit testimonial content finalize and publish while managing testimonial database
- Support internal communications activities including writing editing and publishing company updates to the intranet
- Review and edit communications drafted by internal stakeholders and make recommendations to ensure messaging is consistent with corporate strategy and voice
- Continually improve measure and evaluate existing communications templates channels and measurement tools for traditional and digital requirements
- Support Sr. Mgr with public and media relations opportunities including presentations speeches award submissions media and analyst interview preparation etc.
- Comply with corporate policies established by Moneris Corporation including but not limited to the HR Code of Conduct Technology Policy & Privacy Policy
- Perform other duties as required
What you bring
Must-have experience knowledge skills & abilities
- Bachelor’s degree or college diploma in marketing communications public relations journalism or related field
- Equivalent work experience may be considered a substitution
- 0 – 1 years of experience
- Previous experience in the payment industry considered an asset
- Experience measuring communications effectiveness and strategy
- Experience with graphics production and desktop publishing an asset
- Proficient and knowledge with Microsoft Windows/MS Office Applications and Microsoft SharePoint
- Fluent in English (reading writing and verbal)
- Bilingual in French is considered an asset
- Ability to build relationships with key stakeholders across the organization
- Well-developed communication skills with ability to understand and communicate complex technology data and solutions persuasively and efficiently
- Adaptable proactive deadline-driven results-oriented – manage multiple priorities and stakeholders with tight timeline
What you get
- The chance to be part of one of Canada’s top employers and leader in FinTech
- Competitive pay and annual bonus program based on individual performance and productivity
- Emphasis on Wellness – Meeting Free Fridays (MF2) company-wide holiday closure just to name a few
- RRSP matching & defined contribution pension plan
- Flexible benefits package starting from day 1
- Thrive in a Hybrid or Remote Model – including a tech peripheral rebate!
- Extensive learning & development programs and resources – plus unlimited free access to LinkedIn Learning courses!
- Lots of opportunities to advance your career – 30% of Moneris’ roles are filled internally
- EAP (Employee Assistance Program) Educational Assistance and Recognition Program
- Employee perk program with incredible discounts for over 2400 vendors!
- Get involved in one or many of our Moneris Committees and Employee Resource Groups – Inclusive Workplace Council (IWC) Black Employee Network just to name a few
Who you’ll work with
Our Sales and Marketing department is made up of eight functions: MARCOM National Sales B2B Sales Regional Sales Sales Support Sales Centre and IBLR Sales and Marketing Analytics and Financial Institutions. Together our goal is to evolve our sales operations talent and go-to-market strategy to continue winning in F2F grow our e-commerce market share and position Moneris as a true omni-channel payments leader.
Creative and inspiring our MARCOM team is responsible for the development and execution of Moneris’ marketing communications brand management social media programs and content. We collaborate to bring out-of-the-box ideas to life and put a splash of colour in everything we do here at Moneris.
Check out our careers hub to learn more about life at Moneris!
Note: We welcome and encourage applications from Indigenous people people of colour people with disabilities people of all genders sexual orientation and intersectional identities.
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